Energy System Services Program

Every day, we hear from people facing unexpected issues with their solar and energy storage systems. Due to the technical complexity of these systems, and their outdoor exposure to the elements, these systems will encounter problems—and even worse, fail. When that happens, you’re left scrambling with questions like:

• Is my system still under warranty?
• Is the installer still in business?
• How much will the repairs cost?
• How long will it take to get my system back up and running?
• Will my system operate efficiently once fixed?
• Why am I still dealing with high utility bills?
• My energy use has increased since the original installation—how do I lower my utility bills again?

You don’t have to face these uncertainties alone. By subscribing to our Energy System Services Program, you can take control and stay ahead of potential problems. Our program offers:

• A single point of contact who will manage your system, so you don’t have to.
• Quick and efficient troubleshooting to get your system back to optimal performance.
• Comprehensive coverage beyond solar, including HVAC, water heaters, EV charging, roofing, and more.

All this peace of mind is available for less than the cost of a weekly cup of coffee from Starbucks. Don’t wait for problems to arise—be proactive and ensure your system’s longevity and efficiency with our Energy System Services Program.

-  Membership provides an expedited response for the services below, 

   especially repairs 

-  Services marked with an * are included at no additional costs

-  Services without an * are billable services

-  Services marked with a ^ should be handled under your installer warranty. If your

   installer is no longer in business, or the solar energy system is out of the

   installer's warranty period, these services will be supported under this Energy 

   System Services Program.

-  The first 500 subscribing members will qualify to receive an additional 10% 

    loyalty reward on their first year of annual membership

-  Three Tier Levels with increasing levels of discount: 

• Silver with a 5% discount for most billable services 
• Gold with a 7.5% discount for most billable services
• Platinum with a 10% discount for most billable services

*  Review of your current energy usage

*  Review of your energy system's performance

*  Energy shortfall determination and recommendations

 *  Design proposal for a new grid-tied energy system

 *  Design proposal for a new off-grid energy system

 *  Design proposal to expand a grid-tied grandfathered NEM solar system with an

     energy shortfall

 *  Reinstating loss of system monitoring

*^ Assisting with warranty issues requiring equipment replacement 

 ^  Existing system issue - problem diagnosis and repair

Maintenance & fine-tuning energy system performance

Solar panel cleaning

Property pre-sale energy system performance certification (for realtors)

 *  Proposal for adding batteries to an existing solar only energy system

 *  Proposal for expanding capacity / power of an existing battery system

 *  Guidance and direction in participating in available energy revenue 

     generation programs 

*^ Assisting with warranty issues requiring equipment replacement

 ^  Diagnosing and fixing battery issues / problems

 ^  Battery operational setup, verification, and optimization

HVAC system performance evaluation

HVAC system routine service / maintenance 

HVAC system repairs

HVAC replacement with a high efficiency system

Water heater service / maintenance (tank / tankless)

Water heater repairs

Water heater replacement with high efficiency system

Existing charging system repairs 

Installation of new charging station

Roof condition evaluation 

Roof maintenance / repairs 

Roof replacement

Incorporation of thermal barrier during roof replacement

Existing solar system removal / reinstallation when re-roofing